Sansation

We tried this place for the first time as we were craving for a good breakfast with a view. As we arrived we were greeted by the hostess and guided to the available tables . The restaurant had few occupied table as it was not busy. I asked the lady if any tables were available by the window, and to my surprise she answered “can you see if any tables are available? All are full” definitely not the response from a hospitality staff. We then took the table in the middle of the restaurant which was good too. We are attended by a Sachin (I think I am Right ) I ordered for Shakshuka, fried egg for my wife and Waffles for my son. Plates were placed for us which were stone cold also not forgetting the very windy weather with windows open which make it even worse. Food came in and was well flavored however, the presentation was not close to expectation. I had ordered a side of bacon and to my surprise I got one piece of bacon ( never seen that in my 19 years of hospitality career) I asked the server is this right and he said for a portion they serve only one. Obviously it was not informed to me but then it can be the standard portion for the place. I had asked for sour dough bread with Shakshuka however it was not served. When asked the server he said he missed it and that don’t have sourdough. My server then never came to my table and I was looked after by Camille who was very helpful and courteous. The place got busy by 11:30 and clearly the manning was not enough to manage the place. The staff were all around without management. There was a food order issue next to my table and the server was shouting to other server on who had taken the order and then was joined by a gang of other servers to clarify the issue speaking loudly in their regional language. The place is wonderful with good food and beverage options. Just need a proper management and customer service rest is all great. Special mention to the housekeeping lady who without fail wished us while we came in and we left.

Absolutely fell in love with this place! The restaurant is spacious and offers a breathtaking view of the nearby lake. The menu features a wide variety of dishes from different cuisines. We chose Lebanese mezze, and every dish was delicious. Shisha is available in the designated smoking area, and for families, there's an adjacent playground for children. Highly recommended! I will be definitely coming back.

I had high hopes for Sansation because of its beautiful setting and lovely ambiance and high ratings. Unfortunately, the experience was far from enjoyable. The place was extremely noisy, likely because of the weekend, which made it hard to relax and appreciate the natural surroundings. On top of that, the food and drinks were very disappointing. The “fresh” juices are not fresh at all—my pomegranate juice tasted like it was mixed with something processed. The kofte with tomato sauce I ordered was undercooked and completely inedible. The maqloba was overly greasy and lacked flavor. Overall, I couldn’t enjoy the setting or the food. I won’t be coming back.

Everything is just perfect, especially stuff. Very friendly. Helpful and caring. Supervisor Michelle took a very special care about us. Definitely coming back always. Kids, the playroom next door is a safe heaven.

Very atmosphere place, like you not in Dubai , relaxing , peaceful . Staff is trying to make your time more comfy and can hear you. Very good experience.