A JOURNEY INTO THE AUTHENTIC FLAVOURS OF THE WORLD Embark on a culinary journey around the world and experience first-hand an abundance of authentic flavours, spread over live cooking stations. Every visit presents diners with an extravaganza of offering, from discovering the freshness of the ocean and premium produce from the land, the lavish assortment of flavours from around the world.
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Howard Hecht
4 weeks agoThis hotel has excellent service, top quality cuisine, and a great location that are all slightly let down by some issues of wear in the rooms. In two recent short stays at the hotel, I was very impressed with the check in, the bell staff, and the Club Lounge. This is a property where the extra spend for the lounge is well worth the cost; high quality food offerings three times per day, flawless service, and truly splendid coffee. Seriously, how often can you get a V-60 in a hotel lounge? The main breakfast has a diverse selection of cuisines and all of those I sampled were quite tasty and authentic. The service in the breakfast area was a bit scattered. Even when I went super early, the staff had to be flagged down and sometimes, multiple requests were necessary. The wear in the rooms was the largest issue for me. In all three rooms, the blackout curtains had holes, were off the track, and just plain crumpled. The shower plumbing had some issues with the water being either super hot or tepid. The bed and furniture were super comfortable and the bath was well appointed. This hotel is one that's worth it if the price is right or when the rooms are refreshed.
Guillaume Kalin
3 weeks agoThat has been an amazing stay in December 2024 and January 2025! We stayed 2 weeks in a suite which was super convenient for us 3 with the baby. We needed to change rooms due to noise outside but that went flawlessly. I would say that the staff is outstanding and made our stay so great! They were super friendly and helpful, playing with the baby, we felt like being in a family and were really sad to leave them at the end. The housekeeping was the best I've ever had, Thanks to Devendes who was very professional and managed every details. I still need to give only 4 stars because we had an issue with the management at the end following a water leakage in the closet in our luggage's the last night before our flight departed. At first they managed everything and sent to laundry so all was good the best day, but we needed to buy new luggage's to pack on time because the luggage was drenched still. We were expecting them to take accountability for this and somehow expense that but we felt insulted as if we were trying to steal money from them and that we could have used our old luggage to pack. It was dry 2 minutes before going to the airport and we were short on time with a baby... still needed to discuss in the hall of the hotel. Those last 10 minutes ruined the whole experience and we will not come back in March as we wanted to. Still sorry for the amazing staff that got their great job ruined.
khan aqib
in the last weekI had the pleasure of experiencing exceptional hospitality and guidance from Abdul Qadeer. His attention to detail and genuine care made my experience truly memorable. From the moment I arrived, he went above and beyond to ensure I was comfortable and well-informed. Whether it was offering helpful advice or making sure everything was taken care of, Abdul's professionalism and warmth shone through. Highly recommend his services to anyone looking for top-notch hospitality and insightful guidance.
WAJANAA
a month agoLove the company itself and the people working there to make the place more look and feel like home. Its club lounge is nothing compared to other places. Very beautiful atmosphere with great food choices and great customer services. The guy that was surveying us named “Calvin” had amazing attitude and respect to the customer choices. Recommend for people who want to visit Dubai :)
Jessica M.
a month agoA wonderful hotel. The location is perfect, everything is within easy reach. The Festival City mall is just around the corner. The pool area is wonderful and very clean. The staff here are very helpful and friendly. Ashish from the pool is very attentive, friendly and made a great job ! 5 Stars from my Side. I will come back again.