Suq – Four Seasons Dubai

A wonderful modern hotel. Fully 5 stars. Location, food, service - everything is great. The only thing that makes staying at the hotel a little difficult is the offered shaving cream that simply cannot be used. It is not a cream but some kind of parody of a cream. Everything else, as I noted, is simply great. Alexandr

Not a turkey feast, a turkey fiasco. For the past few years I’ve been ordering my Xmas turkey from the Four Seasons hotel. This year was the worst experience. When I visited the hotel to order the turkey, the staff member had no clue, despite this being a key feature of the festive offering of the hotel. When I asked about the menu for this year, I was told it consisted of starters, turkey, side dishes and dessert. Not very informative. I asked to substitute one of the desserts with extra cookies, the request was kindly accommodated, but on the date of collection it had completely been ignored. The portions have also shrunk dramatically over the years. The soup wasn’t even enough to serve four people. Overall, the quality of the food was very good, I can’t fault the hotel here, but the service was an exceptionally poor experience. Also, the pecan pie dessert was the strangest pecan pie I’ve ever been served. The pastry chef should try to be less fancy and stick to the basics. The simple cookies are great, very yummy. A disappointing experience considering it’s been such a joy in past years.

I had a fantastic experience. The staff were incredibly friendly and attentive, always ready to help with a smile. The cleanliness was impeccable throughout the hotel, which made our stay so comfortable. Customer service was also top-notch, as everyone went above and beyond to ensure we had everything we needed. The food was a standout highlight. Both the beach restaurant and the main restaurant offered delicious dishes that were beautifully presented. I appreciated the variety on the children’s menu, making it easy to find options my kids enjoyed. I highly recommend this hotel for anyone looking for a family-friendly, relaxing, and enjoyable stay!

Amazing hotel especially for families. Staff are so friendly and welcoming. Nappies are complimentary, they clean your bottles, staff always say hi to the children, clean, lunch buffet is free for kids under four, everything impeccable.

Just an amazing experience at 4S Jumeirah Beach - wonderful rooms, beach, gym, the food etc etc. Also fantastic for kids, with lots of activities and options and a great kids menu in the restaurant. But where the hotel really stands out is the people - the staff are incredibly friendly and respectful at the same time, always there to help with even the smallest request. I could not recommend this hotel more!