Times Square Diner & Grill

It wasn't crowded on the Saturday night in October we went, so our party of 4 was seated right away. The host and our server were very friendly and attentive to our needs as customers. The food was good for three of us. However, one of us found hair in her food. The staff was very responsive and replaced the dish with another meal. Unfortunately, the meat on the replacement had an "off" taste, so my daughter did not finish the second meal. My hope is that our experience is not the norm. Because we appreciated the customer service, I would give the Times Square Diner & Grill another chance.

Came here for brunch today. Food and service more than exceeded expectations but you do pay for it. It is expensive but just need to remind yourself It’s New York City so nothing is cheap here. The best value for money here is the coffee! Free refills! If you like pancakes, you’ll love them here! Yummy! Portions are huge so you won’t go hungry later after a feed here.

We were looking for a diner serving good (late) breakfast. Time Square diner was recommended. A quaint little diner with satisfying aesthetic. We are so thankful for the experience! The food was fantastic. Two people from our group ordered their delicious Eggs Benedict. We were all more than satisfied with our meals. Steve was kind and attentive and went out of his way to make us feel welcome. If we lived here full time the Time Square diner would be a regular.

When I came in, I was expecting moderate customer service and food, but was met with the exact opposite. The service was exceptional, the food was fantastic, and overall the experience was very enjoyable. Somebody came to take my order very quickly and had a pleasant attitude. After ordering, I only waited five minutes for my meal to arrive. Staff often checked in and asked if there was anything I needed. This diner was above average, and I would recommend to anybody in the area.

I'm town visiting, wasn't sure what to expect. Definitely exceeded expectations. Wonderful experience. Wonderful staff, very friendly and attentive. Food was great. Huge portions. Definitely will visit again if I come back to New York.